It appears there has been a disagreement between Microsoft and Delta Airlines regarding a major outage. Apparently, according to Microsoft, they repeatedly offered to assist Delta Airlines but the airline declined their offers. This type of situation can cause tension between the companies involved. Microsoft would likely feel their expertise was not valued or utilized, while Delta might feel as though they did not need the assistance offered. It’s crucial for both firms to communicate effectively to find a solution and ensure their services are not negatively impacted in the future. Is there anything else you’d like to know about this situation?